Principal Engineer - Salesforce Platform
NSW Department of Customer Service · Parramatta
Job description
About the role
NSW Fair Trading is recruiting a Principal Engineer (Clerk Grade 11/12) for its Fair Trading Digital team, which is implementing a multi-year Digital Modernisation Strategy. The role provides Salesforce delivery, platform engineering and release management, including development and deployment of Salesforce solutions, scalable CI/CD practices and release governance. It is a full-time, 35-hour-per-week, 12-month temporary position based at 4 Parramatta Square, with hybrid working depending on team needs.
Key responsibilities
- Salesforce development, configuration and administration, including Apex, integrations, Lightning Web Components, Experience Cloud, OmniStudio and modern JavaScript/CSS
- Work with product managers, designers and business analysts to define epics and stories, plan releases and estimate effort; coach engineers and review code
- Build and maintain CI/CD pipelines with Azure DevOps, GitHub Actions and Salesforce DX, manage source control and branching, and support automated deployments
- Assist with production deployments, post-deployment verification and troubleshooting, and promote DevOps best practices
- Identify and mitigate technical risks, run defect triage, and ensure quality through automated validation, testing and code reviews
- Coordinate release activities with product managers, leads, delivery teams and vendors, and support go-live and release cutover
Required profile
- Strong Salesforce platform expertise, including development, configuration and administration
- Experience delivering Salesforce implementations in complex enterprise environments
- Experience establishing and managing Salesforce CI/CD and release management processes
- Deep expertise in a technical discipline such as Apex and integrations or LWC and Experience Cloud
- Knowledge of, or ability to adapt to, NSW Government practices and standards
Required skills
- Apex, integrations, Lightning Web Components, Experience Cloud, OmniStudio, Azure DevOps, GitHub Actions, Salesforce DX
- Hands-on use of Salesforce CLI, Git, pull requests, branching strategies and deployment automation
- Desirable: Salesforce Platform Developer II certification, Public Sector Solutions, Agentforce, NSW Government design system experience
What we offer
- Base salary of $154,231 to $178,369 plus employer superannuation and annual leave loading
- Hybrid working arrangements
To apply, submit a cover letter (no more than 2 pages) and a CV (no more than 5 pages) through the online application portal; the closing date is 5 November 2026.
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Published 1 day ago
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NSW Department of Customer Service
Parramatta
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