Platform Engineering Manager

About the role

The Platform Engineering Manager leads the operational management of a 24/7 mission‑critical platform environment, covering compute, storage, virtualization, backup and Linux systems. The role combines technical and people leadership to ensure reliable, secure and high‑performing infrastructure services.

Key responsibilities

• Provide technical and people leadership for a multidisciplinary team across Linux support and infrastructure engineering.
• Maintain platform availability through incident management, on‑call leadership and escalation of high‑impact issues.
• Own end‑to‑end operational accountability for platform services delivered by internal teams and Managed Service Partners.
• Drive governance, service‑level management, capacity, performance and security compliance with the Australian Government ISM.
• Collaborate with cloud, connectivity, HPC and application teams to support integrated service delivery and coordinate project resources.
• Manage vendor relationships, procurement activities and a significant operational budget.

Required profile

• Proven experience leading large, 24/7 platform operations teams.
• Strong understanding of ITIL service‑management practices and change advisory processes.
• Ability to work with senior stakeholders and drive continuous improvement.

Required skills

• Linux systems administration
• Virtualisation technologies
• Backup and storage solutions
• ITIL service‑management framework
• Australian Government ISM security standards