People Solutions Specialist - Permanent

About the role

Western Power is building its People Solutions capability and is seeking a People Solutions Specialist for a permanent position in Perth CBD. This is a senior subject matter expert role giving specialist advice on complex workforce establishment, organisational change and employee lifecycle matters. The People Solutions team is the front door to People services, advising employees and leaders on workforce administration, employee lifecycle activities, workforce establishment and position management.

Key responsibilities

• Advise managers and employees on complex employee lifecycle matters, policy interpretation and non-standard workforce scenarios
• Administer and review workforce establishment activities such as FTE variations, position incumbent changes, organisational restructures, position management transactions, contract extensions and direct appointments
• Manage emergency management form submissions requiring specialist handling
• Advise on employee allowance provisions and ensure accurate processing and maintenance of allowance data in SuccessFactors
• Assess, manage and escalate matters needing HR Business Partner, Employee Relations or other specialist team input
• Monitor service provider performance against SLAs and progress competency progression requests under the Enterprise Agreement
• Act as Tier 2 escalation point for complex employee lifecycle and administration requests outside standard procedures
• Support training and mentoring of team members and educate other HRSD teams on ServiceNow and SuccessFactors

Required profile

• Tertiary qualification in Human Resources or a related discipline, or extensive experience in a similar role
• Extensive experience with HR generalist practices and systems
• Solid understanding of employment legislation, awards and enterprise agreements
• Strong interpersonal skills, customer service focus and analytical attention to detail

Required skills

• Experience using HR systems
• Microsoft Office suite and intermediate Excel

What we offer

• Flexible work arrangements, including part-time (0.8 FTE) and working from home
• Up to four extra weeks of leave per year, plus three wellness leave days
• Salary packaging, social club activities and discounted health insurance and gym membership
• Employee recognition and benefits programme
• End-of-trip facilities at the Perth office and depot, on-site café
• 22 weeks paid parental leave and 5 days of First Nations cultural leave