Payroll & Workforce Administrator

About the role

Stellar Recruitment is recruiting, on behalf of an established Queensland mining organisation, a Payroll & Workforce Administrator based in Mackay. Working within a centralised support team, the role supports multiple operational sites with payroll enquiries, workforce administration and employee data management, liaising with site leaders, HR and Payroll teams. It suits an organised, detail-oriented administrator who can manage competing priorities in a fast-paced environment.

Key responsibilities

• Triage payroll and workforce administration enquiries through shared inboxes and digital workflow systems, checking requests for accuracy and completeness and following them through to resolution.
• Assist with employee enquiries about payslips, missing hours, pay discrepancies, timesheets, rosters, leave, allowances, superannuation and personal detail changes.
• Coordinate employee documentation and standard changes to employment conditions in line with approved processes.
• Maintain workforce and roster information across HR and payroll systems, including departments, crews and employee details.
• Complete data entry, cleansing, validation and auditing to support payroll accuracy and workforce reporting.
• Assist with onboarding, offboarding and employee lifecycle administration where payroll, workforce systems and site readiness are involved.
• Escalate complex enquiries to the appropriate specialists and keep records, action registers, shared files and process documentation organised.
• Support process improvements, system testing, user guidance and changes to payroll, time and attendance and digital workflows.

Required profile

• Previous experience in payroll administration, workforce administration, HR administration, site administration or a similar coordination role.
• Strong data entry, record management and document control skills.
• Excellent attention to detail and strong written and verbal communication skills.
• Ability to manage competing priorities across multiple operational sites.
• Experience in mining, construction, heavy industry or another operational environment is highly regarded.
• Based in Mackay or the surrounding region.

Required skills

• Confident use of shared inboxes, spreadsheets, HR and payroll systems and high-volume administrative workflows.
• Advantageous: InfoMine or similar workforce management systems, Microsoft 365, Power BI, payroll platforms or digital workflow tools.

What we offer

• A Mackay-based opportunity with flexible working, including the option of a Monday to Thursday week.
• A collaborative, centralised support team working with multiple Queensland mining operations.
• Exposure to payroll, workforce systems, data management and operational HR processes, and involvement in continuous improvement initiatives.

To apply, candidates can use the Apply Now button or contact the recruiter, Bree Purcell, for a confidential discussion; only shortlisted applicants will be contacted directly.