Part-Time Medical Receptionist – Darlinghurst & Pitt St

About the role

Bupa Medical Services is looking for a part-time Medical Receptionist to work at its Darlinghurst and Pitt Street practices. The role is the first point of contact for patients, welcoming them and keeping the practice running smoothly. Casual hours are also available to cover annual and sick leave and staffing shortages.

Key responsibilities

• Greet patients and visitors professionally and register new patients, updating patient information in the clinic system
• Manage appointment bookings and coordinate with medical staff on consultations, tests and follow-ups
• Answer questions confidently and connect patients with the right care team
• Process payments, health insurance claims and billing inquiries, keeping records accurate and confidential
• Keep the reception area clean, organised and stocked, and monitor inventory and request supplies
• Work closely with the general practice nursing team

Required profile

• Availability for Role 1 (Monday to Thursday) or Role 2 (two days per week, 8:45am to 5:45pm)
• Ability to support both the Darlinghurst and Pitt Street practices (a 15-minute walk between them)
• Previous GP Medical Receptionist experience is ideal; Best Practice experience is advantageous
• Ability to handle the fast pace of a busy practice

Required skills

• Medical reception experience
• Appointment booking and scheduling
• Processing payments, insurance claims and billing inquiries

What we offer

• Continuous learning, development programs and internal career pathways
• Benefits such as health insurance discounts and partner offers (Apple, Samsung, JB Hi-Fi, gym and spa discounts)

Applicants must complete a short online assessment. Successful candidates are invited to a phone screen.