Part-Time Customer Service & Sales Consultant - Sunnybank

About the role

Telstra is hiring a Part-Time Customer Service & Sales Consultant for its Sunnybank store. As a Retail Consultant you give frontline support by helping customers choose products, activate services and troubleshoot basic issues, creating positive experiences through good communication and adherence to retail standards.

Key responsibilities

• Help customers find the right products and services for their needs
• Stay up to date with the latest gadgets and services and offer informed advice
• Use consultative selling to meet and exceed sales targets and KPIs
• Work with the team to create a welcoming environment and support store goals

Required profile

• Great communication skills and a solution-oriented approach
• Sales drive and motivation to exceed targets
• Eagerness to learn and a resilient, positive attitude
• Customer-facing experience is a plus but not required

What we offer

• Pay of $33.33 per hour, with junior rates for those under 20; penalty rates of 25% after 6pm on weekdays, 25% on Saturdays, 100% on Sundays and 150% on public holidays, plus 12% superannuation
• 30% off Telstra services and discounts with over 240 brands and partners
• 16 weeks of paid parental leave, the Extra Day Off, gender affirmation leave, cultural leave, blood donor leave and the option to buy up to 4 extra weeks of leave
• Access to over 17,000 learning programs via LinkedIn Learning and career development opportunities
• Flexible working hours, performance rewards and recognition programs

To apply, use the Apply Now button on the listing; applicants then follow the assessment steps sent by the partner, HireVue.