Part-Time Customer Service & Sales Consultant - Mandurah

About the role

Telstra is hiring a part-time Retail Customer Service & Sales Consultant at its Mandurah store. You will give frontline support by helping customers choose products, activate services and troubleshoot basic issues, creating positive experiences through good communication and adherence to retail standards.

Key responsibilities

• Help customers find the right products and services for their needs
• Stay up to date with the latest gadgets and services and offer informed advice
• Use consultative selling to meet and exceed sales targets and KPIs
• Work with the team to create a welcoming environment and support store goals

Required profile

• Great communication skills and a solution-oriented approach
• Sales drive and motivation to exceed targets
• Eagerness to learn and a resilient, positive attitude
• Customer-facing experience is a plus but not required

What we offer

• Pay of $34.36 per hour, with junior rates for those under 20; penalty rates of 25% after 6 PM on weekdays, 25% on Saturdays, 100% on Sundays and 150% on public holidays, plus 12% superannuation
• 30% off Telstra services and discounts with over 240 brands and partners
• 16 weeks of paid parental leave, plus extra days off, cultural and blood donor leave, and the option to buy up to 4 weeks of additional leave
• Over 17,000 learning programs via LinkedIn Learning and career development through the Future Ready program
• Flexible working hours, performance rewards and recognition programs

To apply, use the Apply Now button on the listing; applicants then follow an assessment process with the partner HireVue.