Parking Officer

About the role

Byron Shire Council is looking for a full-time Parking Officer based in Mullumbimby. You will patrol roads, parks and public spaces across the Shire and help ensure parking arrangements are applied fairly and consistently in line with Council policies and legislation. Much of the day involves assisting residents and visitors, answering questions and explaining parking requirements, and you will spend significant time driving between locations.

The role requires availability to work a rotating roster across Monday to Sunday, including weekends and public holidays. It is advertised as a 12-month term position (38 hours on a 9-day fortnight, with possible extension).

Key responsibilities

• Patrol allocated areas throughout the Byron Shire and enforce parking regulations.
• Investigate parking concerns and respond to enquiries from the community.
• Issue infringement notices in line with legislation, Council policies and procedures.
• Maintain accurate records, reports and enforcement documentation.
• Use handheld technology and other systems to inspect and issue infringements.
• Provide professional customer service and work independently in a supportive team.
• Assist with legal documentation and court proceedings where required.

Required profile

• Current unrestricted manual driver's licence.
• Demonstrated customer service experience.
• Strong interpersonal, communication and conflict resolution skills; able to work independently and manage competing priorities.
• Knowledge of the Australian Road Rules.
• Ability to spend extended periods in a vehicle and adapt to different personalities.
• Rotating roster availability, including weekends and public holidays.

Required skills

• SEINS (Self Enforcing Infringement Notices System) training, or the ability to obtain it within one month of starting.
• Confidence using computers, mobile technology and handheld devices.
• Highly regarded: previous parking, compliance, regulatory or enforcement experience, Traffic Control Ticket, and experience with infringement or regulatory management systems.

What we offer

• Salary in the range of $1,237.66 to $1,434.02 per week full time equivalent, plus weekend and public holiday rates, under the NSW Local Government (State) Award.
• 12% superannuation and uniform provided.
• Annual salary reviews, Employee Assistance Program, education and training support, Fitness Passport and a supportive team.

Applications close on 2 December 2026 and are reviewed as they arrive; late applications are not accepted. Applicants can apply online by written application or by recording answers to the questions in an audio file.