Medical Administrator - Fixed Term 3 Month Contract

About the role

HOBAN is looking for a professional and highly organised Medical Administrator on a fixed-term 3-month contract, working for a healthcare-focused team that supports patient medicine programs across Australia and New Zealand. The role involves communicating with healthcare professionals by phone and email, taking orders, keeping accurate records and giving day-to-day administrative support. It suits someone with experience in medical administration, healthcare, pharmaceuticals or medical customer service who can communicate confidently with doctors and nurses and handle sensitive information accurately.

Key responsibilities

• Provide day-to-day medical administration and patient program support across Australia and New Zealand.
• Respond to enquiries about medicine supply, orders, deliveries and patient program requirements.
• Coordinate and monitor medicine supply to ensure timely delivery.
• Liaise with internal teams on supply-related enquiries.
• Maintain accurate data entry and administrative records.
• Handle confidential and sensitive healthcare information with discretion, following established procedures, privacy requirements and compliance standards.
• Support the broader Medical Operations team and carry out ad-hoc duties asked by the manager.

Required profile

• Previous experience in medical administration, healthcare, pharmaceuticals or a related environment.
• Strong organisational skills and attention to detail when handling records and documentation.
• Ability to manage multiple enquiries, tasks and priorities.
• Professional written and verbal communication skills.
• Proactive, compassionate and solution-focused approach.

Required skills

• Medical and general administration by email and phone.
• Confidence using CRM, database or case-management systems.

Working conditions: 5 days a week (Monday to Friday, 9am-5pm, excluding Victorian public holidays), from mid-December to mid-January (excluding Christmas), with 2-3 days a week working from home.