Operations Administration Officer

About the role

The Operations Administration Officer is responsible for coordinating the full lifecycle of customer orders, from receipt to invoicing, while providing comprehensive administrative support to the Gemco Rail office in Forrestfield, WA.

Key responsibilities

• Process customer orders in SAP, create jobs, and generate invoices.
• Maintain accurate reporting, document control, and compliance records.
• Support production teams and supervisors with work‑in‑progress (WIP) management and scheduling.
• Liaise with customers and internal stakeholders to ensure smooth order flow.
• Perform general office administration tasks and assist the Operations Administrator Team Leader.

Required profile

• Minimum two years of experience in manufacturing or finance administration.
• Proficient in Microsoft Office, especially Excel, Word and PowerPoint.
• Strong written and verbal communication skills.
• Excellent organisational ability with high attention to detail.
• Capable of managing competing priorities and working independently.

Required skills

• SAP (order processing experience).
• Microsoft Excel.
• Microsoft Word.
• Microsoft PowerPoint.

What we offer

• Competitive salary package with salary‑sacrifice options, overtime and TOIL.
• Career development through Learning Academy scholarships.
• Flexible working hours and hybrid work arrangements.
• Up to 12 weeks paid parental leave for eligible employees.
• Access to a benefit portal, retail discounts and wellbeing resources.
• Paid volunteer leave and a strong focus on diversity, inclusion and sustainability.