Operational Risk Manager

About the role

SS&C's Global Investor Distribution Solutions (GIDS) unit is hiring an Operational Risk Manager in Sydney. The role safeguards client and member outcomes and owns end-to-end risk and compliance execution, from identifying operational risks and designing controls to supporting regulatory obligations and remediating breaches. It acts as the main link between business operations and other risk and compliance functions, partnering with senior leadership to embed a proactive risk culture and keep the division compliant while operating within its risk appetite.

Key responsibilities

• Maintain and enhance the Line 1 risk and control framework across operational functions.
• Identify, design and implement controls aligned to risk appetite and regulatory obligations, including design and operating effectiveness (DE/OE) testing, process reviews and assurance activities.
• Partner with the business to develop, implement and track remediation plans for control weaknesses.
• Coordinate audit readiness, keeping documentation, evidence and control records ready.
• Stay current on risk management standards, regulatory requirements and industry developments in the Australian superannuation sector.
• Support end-to-end handling of operational risk incidents, including logging, investigation, root cause analysis and resolution.
• Build relationships with Risk, Compliance, Legal and operational leaders, and maintain accurate risk documentation and reporting.

Required profile

• At least 5 years' experience in risk management, controls, audit, compliance or operational risk within financial services; superannuation operations or administration experience is highly regarded.
• Strong understanding of the Australian regulatory landscape, including superannuation, APRA-regulated entities and financial services obligations.
• Demonstrated experience with risk and control frameworks, control testing, assurance, audit lifecycles, incident management and remediation.
• Tertiary qualification in Business, Finance, Law, Risk Management or a related discipline.
• Ability to work in a dynamic environment, manage competing priorities and regulatory change, and support or deliver risk and compliance change initiatives (highly desirable).

Required skills

• Advanced Excel skills; Power BI experience highly regarded.
• Data-driven risk reporting, trend analysis and performance insights.
• Strong stakeholder management and influencing skills.

What we offer

• Hybrid work model.
• Income protection insurance and private health insurance discount.
• Flexible time off, paid parental leave and death and TPD insurance.
• Hands-on, team-customised training including SS&C University.
• Discounts on fitness clubs, travel and more.