Office Manager – Real Estate Support

About the role

Urban is seeking an Office Manager to be the first point of contact for clients and provide essential support to a busy real‑estate team across multiple offices. Based primarily in Marsden Park, you will rotate weekly to Schofields and Glenmore Park, ensuring seamless operations and high‑level service.

Key responsibilities

• Prepare property brochures, flyers, letters and community event campaigns; manage online listings, stocklists, signboards and coordinate photography.
• Assist with digital marketing and social media initiatives as needed.
• Provide administrative support to agents, including sales documentation, solicitor liaison, exchange and settlement follow‑up.
• Maintain accurate data entry in the Agentbox CRM and handle office opening/closing duties.
• Greet clients, manage enquiries, answer calls and emails, and liaise with vendors, purchasers, tenants and landlords.

Required profile

• Strong attention to detail and ability to stay organised in a fast‑paced environment.
• Excellent communication skills across phone, email and face‑to‑face interactions.
• 1–2 years of administration support experience; real‑estate experience is a plus.
• Ability to juggle competing priorities and bring fresh ideas.

Required skills

• Advanced computer skills, including Adobe Creative Suite and/or Canva.
• Experience with CRM systems, specifically Agentbox.