Office Administrator & Accounts Assistant

About the role

Prokit Limited, a family‑owned wholesale business specialising in automotive tools and accessories, is looking for an organised Office Administrator / Accounts Assistant. Reporting directly to management, you will support daily operations while gaining experience in both administration and basic accounting.

Key responsibilities

• Answer incoming telephone calls and deliver exceptional customer service.
• Process customer orders accurately and efficiently.
• Allocate and reconcile incoming customer payments using Xero.
• Follow up outstanding customer accounts via phone and email.
• Maintain accurate customer records and update spreadsheets in Microsoft Excel.
• Assist with reporting, business record keeping, and general administrative tasks.
• Contribute to the smooth day‑to‑day operation of the office.

Required profile

• Strong organisational skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Ability to work independently and as part of a supportive team.
• Motivation to develop accounting and administrative expertise.

Required skills

• Proficiency with Xero accounting software.
• Advanced knowledge of Microsoft Excel.

What we offer

• Two employment options: $45 hourly casual or $70,000 annual permanent salary, both plus superannuation.
• Monday‑Friday, 9:00 am‑5:00 pm schedule with no weekend work.
• Supportive, family‑oriented team culture and opportunities for long‑term career progression.