Network Operations Duty Manager

About the role

Airnorth is seeking an experienced Network Operations Duty Manager to lead its Network Operations Centre in Perth. Reporting to the COO, this hands‑on role oversees day‑to‑day flying operations with a strong focus on safety, compliance and on‑time performance.

Key responsibilities

• Lead daily operations of the Network Operations Centre and coordinate responses to delays, disruptions and unplanned events.
• Make timely operational decisions balancing safety, regulatory compliance, customer impact and cost.
• Manage departmental rosters, leave, timesheets and staffing coverage, and provide relief coverage as needed.
• Oversee crew rostering to ensure regulatory and industrial compliance.
• Liaise with Flight Operations, Engineering, Maintenance Control, Ground Operations, Inflight Services, Commercial and other teams.
• Act as primary operational contact for charter clients and coordinate charter, wet‑lease and regular passenger transport operations.
• Maintain accurate operational information in AIMS, Envision and other systems, monitor on‑time performance and drive improvement initiatives.

Required profile

• Previous experience in airline operations, network operations or a comparable logistics environment.
• Demonstrated leadership in a fast‑paced, operationally dependent setting.
• Strong understanding of aviation regulations, flight and duty time limitations and fatigue risk management.
• Excellent problem‑solving, prioritisation and organisational skills.
• Ability to remain calm during disruptions and manage competing priorities.

Required skills

• Proficiency with Microsoft Office.
• Experience using operational systems such as AIMS and Envision.
• Radio Operator Certificate (or ability to obtain).
• Dangerous Goods Certificate (or ability to obtain).

What we offer

• Discounted travel opportunities.
• Health insurance and gym membership discounts.
• Access to an Employee Assistance Program.
• Professional development and career progression opportunities.