NDIS Specialist Support Coordinator Team Leader

About the role

A respected not-for-profit, Autism Advisory and Support Service (AASS), is looking for an experienced, values-driven leader to guide its Support Coordination team and help deliver outcomes for autistic people, people with disability and their families. This is a 12-24 month fixed-term position with the opportunity to become permanent for the right person. You will lead a close-knit team of Support Coordinators while keeping your own predominantly Level 3 Specialist Support Coordination caseload.

Key responsibilities

• Provide mentoring, coaching and day-to-day operational leadership to the team of Support Coordinators.
• Work closely with the CEO to strengthen service delivery and support staff to thrive.
• Help participants navigate complex systems, build sustainable support networks, reduce risks, coordinate services and achieve their goals.
• Maintain a predominantly Level 3 Specialist Support Coordination caseload.

Required profile

• Demonstrated leadership or mentoring experience.
• Extensive experience delivering NDIS Specialist Support Coordination (Level 3).
• Relevant tertiary qualification in Disability, Community Services, Social Work, Nursing (Mental Health), Human Services, Counselling, Psychology or a related field, or equivalent experience.
• Experience in risk assessment, crisis response, interagency collaboration and navigating mainstream service systems.
• Willingness to obtain an NDIS Worker Screening Check, a Working with Children Check, a current First Aid certificate, an Australian driver's licence with access to a fully insured vehicle, and Australian working rights.

Required skills

• Strong knowledge of the NDIS, mainstream and community service systems.
• Excellent communication and relationship-building skills.
• Exceptional organisational and documentation skills.
• Confidence managing complex participant situations and competing priorities.
• Commitment to person-centred, human rights-based practice.

What we offer

• Salary packaging of up to $15,900 per year.
• Flexible work arrangements, mobile phone and laptop.
• Ongoing professional development and leadership support, plus in-house training and networking.
• Free onsite parking and a supportive leadership team.

To apply, send a cover letter and resume by email; applications are reviewed as they arrive.