National Key Account Manager - Hospitals & Tenders

About the role

Echo Therapeutics, an Australian specialty pharmaceutical company supplying hospital and specialty medicines across Australia and New Zealand, is looking for a National Key Account Manager to strengthen its hospital partnerships, lead national tender and contracting strategies and identify growth opportunities. The role reports to the Head of Business Development, focuses on public and private hospital customers, state purchasing bodies, pharmacy leaders and procurement decision-makers, and suits someone with strong commercial acumen and hospital procurement and tendering knowledge. It is full-time, permanent and hybrid, with Sydney preferred (Melbourne considered).

Key responsibilities

• Develop and execute strategic account plans that strengthen customer partnerships and drive profitable growth.
• Build relationships with hospital pharmacy, procurement and purchasing stakeholders.
• Lead national hospital tender strategies, submissions, negotiations and contract management.
• Identify new commercial opportunities across existing and emerging pharmaceutical portfolios.
• Monitor contract performance, profitability and customer requirements to optimise business outcomes.
• Work with Sales, Medical, Regulatory, Finance and Supply Chain to deliver commercial objectives.
• Use market intelligence, commercial data and digital tools to inform decisions and find growth opportunities.

Required profile

• At least five years' experience in the Australian pharmaceutical or medical industry, ideally including three years in hospital key account management, tenders or contracts.
• Demonstrated success managing hospital tenders and navigating state health procurement frameworks.
• Strong commercial and financial acumen, including pricing, negotiation and contract profitability.
• Understanding of hospital pharmacy, formulary processes and pharmaceutical distribution channels.
• Proven ability to build trusted relationships, influence senior stakeholders and deliver commercial outcomes.
• Experience in specialty pharmaceuticals, oncology, anti-infectives or New Zealand hospital procurement is advantageous.

Required skills

• Hospital tendering and contract management
• Pricing, negotiation and contract profitability analysis
• Strong analytical, organisational and communication skills

What we offer

• Hybrid working arrangements, with about 20-30% interstate travel.
• The chance to influence national account and tender strategies and build long-term partnerships with key hospital customers.

Candidates apply through LinkedIn with their CV.