National Investigator - Profit Protection

About the role

Kmart Australia is looking for an experienced National Investigator to join its Profit Protection team. This is a highly autonomous role leading complex investigations into theft, fraud, misconduct, critical incidents and emerging risks across the Kmart Group. You will protect people, assets, reputation and profits while partnering with stakeholders to drive risk reduction. Applicants from all Australian states are welcome.

Key responsibilities

• Conduct internal and external investigations into theft, fraud, misconduct and other high-risk incidents
• Prepare investigation briefs, statements and supporting documentation for police and prosecution purposes
• Carry out compliant and lawful interviews with team members and stakeholders
• Analyse incident data and trends to identify root causes and recommend ways to reduce future risk and loss
• Support whistleblower investigations and handle sensitive matters with discretion
• Respond to critical incidents and partner with emergency services, police and key stakeholders when needed
• Run security risk assessments and recommend practical controls to strengthen site security
• Work with Profit Protection, Risk & Compliance, People & Capability, Fraud Analysts and senior leaders on emerging risks

Required profile

• Proven investigation experience in retail, loss prevention, law enforcement or a related environment
• Experience conducting workplace investigations and investigative interviews
• Ability to prepare comprehensive briefs and documentation for police engagement and prosecution outcomes
• Strong analytical thinking, sound judgement and ability to manage complex, sensitive matters
• Exceptional stakeholder engagement and communication skills, able to influence at all levels
• A Certificate IV in Government Investigations, Security Licence or similar qualification is highly regarded

Required skills

• Criminal investigation methodologies, evidence gathering and case management
• Experience with CCTV, alarm systems, crime intelligence platforms, fraud tools and investigative technologies

What we offer

• Flexible hybrid working through the Flex Where, Flex When, Flex Well policy
• Team member discount card at Kmart, Target, Officeworks and Bunnings
• Brighter Benefits program with discounts in entertainment, travel, lifestyle and health
• Bonus program for eligible team members
• Inclusive parental leave and support through a partnership with Circle In
• Learning and support program, and a mentor program as mentee or mentor
• Kudos peer-recognition program and career opportunities across the Wesfarmers Group