National Contract Assurance Manager

About the role

MSS Security, one of Australia's leading security companies, is looking for a National Contract Governance & Assurance Manager. You will oversee governance, compliance and assurance across a portfolio of major national contracts, including complex government contracts. You will translate contractual obligations into clear actions, controls and reporting requirements, working with Business Managers and functional teams across Australia so that commitments are met, evidence is maintained and risks are addressed.

Key responsibilities

• Establish and maintain contract obligation, compliance and assurance registers.
• Monitor contractual KPIs, deliverables, deadlines and evidence requirements across national operations.
• Identify compliance gaps, overdue actions and emerging risks, and follow up and escalate issues where required.
• Coordinate regular and ad hoc client reporting, ensuring information is accurate, complete and supported by evidence.
• Analyse and validate operational, workforce, training, compliance, HSE and incident data.
• Lead governance meetings, reporting packs, minutes and action registers, tracking actions to completion.
• Maintain contract-specific training matrices and audit-ready records.
• Support internal, client and external audits by keeping records, controls and evidence readily available.
• Work with Business Managers and functional teams to clarify contractual requirements and resolve gaps.
• Improve governance processes, reporting, templates and controls to support consistent contract assurance nationally.

Required profile

• Experience in contract assurance, compliance, governance, quality, contract management or a similar complex environment.
• Ability to interpret detailed contractual or regulatory requirements and turn them into practical controls, actions and reporting processes.
• Strong analytical and data-management skills, including identifying gaps, trends and inconsistencies.
• Excellent organisational skills, able to manage competing priorities and multiple reporting deadlines.
• Strong written communication skills, including reports, governance documentation and professional correspondence.
• Confidence engaging with senior stakeholders and operational teams, and sound judgement on risk assessment and escalation.
• Ability to obtain and maintain an Australian Government security clearance, as required.
• Experience with Australian Government contracts, security, defence, facilities management, aviation or other highly regulated industries is highly regarded; familiarity with quality assurance and audit frameworks is an advantage.

Required skills

• Advanced Microsoft Excel
• Data analysis and management
• Stakeholder management across geographically dispersed teams

To apply, use the Apply button on the listing, which asks a few simple questions and requests your CV.