National Account Manager

About the role

The National Account Manager will own the relationship with Jack N’ Jill’s major retail accounts across Australia, driving sales growth, profitability and market share. Reporting to the Sales Team, you will work closely with internal functions and key customers to deliver the company’s strategic objectives.

Key responsibilities

• Deliver revenue, profit and category share targets for designated accounts.
• Develop and manage joint business plans and customer relationships.
• Lead category review processes and post‑evaluation of business initiatives.
• Manage promotional strategies to maximise sales and profitability.
• Negotiate day‑to‑day trade terms with key customer contacts.
• Collaborate with production, NPD and other internal teams on product redesign and new product development.
• Create and implement customer‑specific strategic sales plans.
• Accurately forecast sales for key accounts and identify new business opportunities.

Required profile

• Minimum 3 years’ national account management experience in grocery, with proven success on Coles and/or Woolworths accounts (essential).
• Pharmacy experience preferred.
• Strong track record of negotiating with strategic customers and delivering positive business outcomes.
• Advanced relationship‑building capabilities.

Required skills