Maintenance and Facilities Services Officer

About the role

The South Australian Health and Medical Research Institute (SAHMRI) is looking for a Maintenance and Facilities Services Officer for a 12-month full-time contract. The role is hands-on and customer service focused, coordinating, managing and delivering minor building works, equipment maintenance, facility services and building security systems. It reports to the Facilities Manager and works with the Facilities team, Research and Facility Services teams, researchers, partners and external contractors, consultants and suppliers.

Key responsibilities

• Carry out preventative, planned and unplanned maintenance of infrastructure, plant and equipment safely and on time
• Act as point of contact for internal and external stakeholders and respond promptly to queries
• Log and maintain tasks in the job management system and keep customer service high
• Oversee mandatory, preventative and corrective maintenance and ensure building services contracts meet their scope and KPIs
• Assist with the Building Management System (BMS) and accurate facility asset records
• Manage minor works projects, coordinate planned inspections and shutdowns with user groups, and assist with auditorium events including out-of-hours ones
• Help with disaster recovery planning, risk assessments, audits and risk management for building operations
• Keep base building documentation up to date, maintain confidential records and manage contractor invoicing
• Collaborate with WHS staff on building safety matters and take part in special improvement projects

Required profile

• Relevant trade, technical or tertiary qualification in facilities management, building services, engineering, construction, property or a related field, or equivalent industry experience
• Hands-on experience in minor building or facility repairs
• Knowledge of Work Health and Safety legislation; familiarity with the National Construction Code
• Desirable: experience in a research facility, laboratory or customer service environment, and experience with Building Management Systems
• Willingness to work out of hours on a roster, travel between SAHMRI sites, and possible police, health and Working with Children checks

Required skills

• Computer skills with the Microsoft suite and quick learning of new software
• Excellent communication, interpersonal and written skills
• Attention to detail, accuracy and ability to work independently to tight deadlines