Lease Administration Manager

About the role

JLL is seeking an experienced Lease Administration Manager to lead the delivery of lease administration services across a key account portfolio. Reporting to the Director of Lease Administration, you will oversee day-to-day operations, manage client relationships, drive performance against KPIs and mentor a team of Lease Administration professionals. The position is on-site in Melbourne, VIC.

Key responsibilities

• Act as the primary point of contact for lease administration performance, ensuring all client KPIs are met and exceeded.
• Oversee base reporting, performance metrics, compliance requirements and lease administration operations across the account.
• Keep Lease Administration Operations Guides, abstractions and RACI documents up to date in line with JLL best practice and compliance standards.
• Conduct rental and outgoings reconciliations, manage Accounts Payable versus Accounts Receivable discrepancies and support budgeting and forecasting.
• Mentor and develop Lease Administration Senior Associates and Associates, supporting high retention and performance.
• Maintain data integrity, run lease audits, manage document workflows and respond to regional and global reporting requirements.
• Build strong relationships with account directors, real estate directors and key internal and external stakeholders.

Required profile

• University degree in Real Estate, Commerce, Finance or Property Law, or relevant work experience.
• Relevant lease administration or finance experience in a similar leadership role, with experience leading teams.
• Proven ability to manage Accounts Payable versus Accounts Receivable reconciliations and financial operations.

Required skills

• Strong knowledge of lease administration, commercial contract interpretation and rent roll reporting.
• Experience managing accounts payable and receivable reconciliations.

What we offer

• Employee discounts on fitness, wellbeing and other products.
• Private health insurance discounts.
• Active social club membership.
• Employee assistant program.
• Novated lease for EV cars.
• Paid time off for volunteer work.
• Premium offices and hybrid / flexible working.