Lead, Partner Service and Experience Pacific

About the role

This senior position sits within Nike's Pacific Retail Marketing Team and leads Partnership Transformation to elevate consumer experiences across a multi‑partner marketplace. Reporting to the Director of Retail Marketing Pacific, the role collaborates with Retail Marketing, Sales, Visual Merchandising, Sport Marketplace, Merchandising, Finance and key retail partners.

Key responsibilities

• Partner with Sales, Retail Marketing, Visual Merchandising, Marketplace and regional teams to align strategies and investments.
• Develop and scale elevated retail concepts and consumer journeys across priority sports.
• Conduct marketplace mapping, research and insights analysis to inform multi‑partner strategies.
• Define criteria for Elevated Consumer Experience Doors and drive consistent activation.
• Lead and scale consumer experience pilots, including retail environment updates and footwear wall innovation.

Required profile

• 6+ years of experience in retail marketing, visual merchandising, store development or related commercial functions.
• Bachelor’s degree in Business, Marketing, Visual Merchandising or a related field.
• Proven experience leading cross‑functional teams and managing end‑to‑end initiatives.
• Strong retail/retail marketing experience with financial acumen, including retail math and performance metrics.
• Experience working with and managing external partners, vendors and agencies.