Lead, Digital Commercialisation Performance

About the role

Reporting to the Senior Manager, Digital Commercialisation Performance, this role leads the insights and reporting capability that enables Digital Commercialisation & Growth to understand performance, identify growth opportunities and manage actions against agreed outcomes.

Key responsibilities

• Lead regular weekly, monthly and quarterly performance reporting across digital sales, leads, funnel conversion, campaigns, product changes and optimisation initiatives.
• Translate performance data into clear insights, recommendations and executive‑ready performance narratives.
• Support the Senior Manager to embed consistent performance measures, reporting standards and success metrics across Digital Commercialisation & Growth.
• Maintain and improve recurring reports, dashboards and performance packs, and drive automation of reporting processes.
• Partner with analytics, data and technology teams to improve data availability, quality and self‑service reporting capability.

Required profile

• Strong experience in digital performance reporting, commercial analysis, funnel analytics or business insights.
• Ability to convert complex data into concise commercial insights, recommendations and action‑oriented performance narratives.
• Strong understanding of digital sales, lead generation, customer journeys, conversion funnels and campaign performance measurement.
• Experience managing recurring reporting rhythms, dashboards, scorecards and executive performance updates.

Required skills

• Tableau, Power BI, Adobe Analytics, SQL (or comparable reporting and analytics tools).
• Data visualisation and business intelligence tools.

What we offer

• Flexible working arrangements and a range of health and wellbeing services.
• Opportunities for career development within a diverse and inclusive organisation.