Lead Client Partner - Property

About the role

CommBank iQ is a joint venture between CommBank and Quantium that turns de-identified transaction data into customer insights. Its flagship property platform, Centre iQ, helps retail property clients understand real consumer behaviour to inform leasing, marketing, asset management and portfolio decisions. As Lead Client Partner - Property, you will independently lead a portfolio of property client relationships, own the account plan and the commercial outcomes, and focus on lasting partnerships rather than transactional selling. Portfolio size and complexity depend on your experience.

Key responsibilities

• Achieve high client satisfaction and strong renewal and retention across your property portfolio
• Build clear evidence that Centre iQ is embedded in clients' decisions
• Build trusted relationships with day-to-day and senior property stakeholders
• Grow revenue through delivered value, lead proposals and commercial discussions, and contribute to Property growth initiatives
• Turn data and insights into clear commercial stories for property teams
• Spot risks to client value or retention early and lead the response
• Work with delivery, analytics and product teams to scope solutions and feed client needs and emerging property use cases back into what is built

Required profile

• Demonstrated experience independently leading client or senior stakeholder relationships in retail property, research, insights, consulting or analytics, with evidence of influencing commercial decisions
• Strong retail property sector knowledge and understanding of what matters to property client stakeholders
• Experience translating data into meaningful customer insights and clear commercial value
• Experience turning client business challenges into solutions with cross-functional delivery teams
• Confidence running a working session with a leasing or insights team, then stepping into a senior portfolio strategy conversation
• Interest in using technology and AI tools to improve productivity and client outcomes

What we offer

• Flexible work arrangements, including hybrid and flexible work
• Remote work opportunities of up to 30 days per year outside your assigned location
• Continuous learning through the Analytics Community