Key Account Manager – Produce

About the role

CHEP is seeking a Key Account Manager for the Produce sector to manage a strategic portfolio of customers across Victoria and South Australia. Based in Melbourne with a hybrid work model, you will help drive sustainable supply‑chain outcomes and grow revenue for one of the world’s most sustainable companies.

Key responsibilities

• Manage relationships with major produce customers, aligning with CHEP’s strategic goals and delivering revenue growth.
• Collaborate with senior leadership and internal teams to create and execute strategic account plans, focusing on cost optimisation and sustainability.
• Lead high‑level negotiations and commercial tenders to secure favourable terms for both CHEP and customers.
• Identify and pursue new business opportunities to expand market presence within the portfolio.
• Conduct regular business reviews and audits, ensuring compliance with CHEP’s audit plan and accurate asset management.
• Monitor account performance metrics such as NPS and customer satisfaction, and implement improvement actions.
• Travel across Victoria and South Australia as required to support customers.

Required profile

• Proven experience managing strategic accounts in supply‑chain or produce environments.
• Strong relationship‑building, negotiation and commercial acumen.
• Ability to work collaboratively with senior leaders and cross‑functional teams.
• Willingness to travel within VIC and SA and operate in a hybrid work setting.

Required skills

What we offer

• Hybrid work model supporting work‑life balance.
• Opportunity to contribute to global sustainability initiatives.
• Exposure to an international organisation with growth potential.