Key Account Manager - Melbourne

About the role

Milliken Flooring is looking for a Key Account Manager based in Melbourne, Australia. The role suits someone with strong experience and knowledge of the architectural specifications process and preferably of the building materials industry, with comprehensive knowledge of the local architecture and design (A&D) industry. The person will specify and sell through this segment, develop long-term business relationships and work flexible hours to strengthen key relationships and secure specifications on must-win projects.

Key responsibilities

• Meet and exceed all revenue and growth goals assigned.
• Develop, plan and execute sales and marketing strategies within assigned A&D accounts.
• Develop and maintain a detailed sales strategy for each client aimed at retention and expansion to gain targeted market share.
• Promote the Company brand in the marketplace and manage all aspects of day-to-day account management.
• Identify winnable projects, fill and maintain a workable pipeline.
• Take part in industry events and networking.

Required profile

• 5+ years of direct industry sales experience.
• Located in Melbourne, Australia.
• Strong understanding of the design process.
• Comfortable interacting with a wide range of customers, from technical to non-technical.
• Self-starter who works well with limited supervision, with strong personal presence and interpersonal skills.

Required skills

• Excellent communication skills, including scripting presentations and public speaking.
• Planning, organisation, time management and attention to detail.
• Use of technology such as social media platforms, PowerPoint and CRM.