Account Manager - AI Answer Engine Optimisation

About the role

BrandRadar, part of Roar Global, offers answer engine optimisation (AEO) as an ongoing service that helps brands earn a place in AI-generated answers. It currently serves clients across South Asia and Africa, and is opening its next market in Australia. The Account Manager owns the full client growth journey, from winning new clients to building long-term relationships and customer success.

Key responsibilities

• Own key client relationships and ensure they drive measurable value from the solutions
• Lead client onboarding, quarterly business reviews (QBRs) and upsell strategies
• Anticipate client needs and shape solutions across the offering
• Drive expansion revenue and high-value deals, build playbooks for outbound and referral growth, and own forecasting and pipeline growth
• Feed client insights back to product and marketing teams and align the go-to-market strategy with customer pain points
• Work with AI/SEO product leaders to shape product positioning
• Implement systems to scale account operations, sales reporting and client communications, and optimise CRMs, automation and AI tools

Required profile

• 5-10+ years in a commercial leadership role across account management, sales or client success
• Experience working in or selling to mid-market or enterprise clients
• A proven track record of building and leading high-performing teams
• Comfortable owning revenue targets and commercial outcomes
• Clear communicator with strong emotional intelligence and a solution-oriented mindset

Required skills

• Deep understanding of growth marketing, AI tools, SEO and the broader digital ecosystem
• CRM and automation tools (optimised for account operations)