Key Account Manager - Aldi & Costco

About the role

Monde Nissin Australia (MNA) is looking for a Key Account Manager for its Aldi and Costco accounts. The role leads customer relationships and develops strategies that deliver sustainable revenue, market share and profitability growth. You will have the autonomy to shape customer plans, influence internal stakeholders and turn commercial opportunities into results, working with Sales, Demand Planning, Supply Chain, Marketing, Finance, R&D and Operations.

Key responsibilities

• Own and develop customer relationships across Aldi and Costco, set engagement rhythms and proactively manage opportunities and risks
• Grow revenue, market share, distribution and profitability across branded and private label portfolios, and lead negotiations on pricing, promotions, ranging and tenders
• Develop customer forecasts, budgets and joint business plans, and take accountability for agreed sales and profit targets
• Lead new product submissions, range reviews and tender processes from ideation to implementation
• Work with Demand Planning and Supply Chain on forecasting, DIFOT performance and customer inventory, and with Marketing, Finance, Operations and Product Development on customer initiatives
• Provide clear commercial reporting, performance updates and recommendations

Required profile

• Proven experience as a Key Account Manager or National Account Executive in FMCG, grocery or a related consumer goods environment
• Experience managing major retail customers, ideally Aldi, Costco or other large grocery and wholesale accounts
• Strong relationship-building, influencing and communication skills, able to engage stakeholders at all levels
• Proactive, organised and results-driven, able to work autonomously and manage competing priorities

Required skills

• Commercial acumen: customer negotiations, pricing, promotional investment, forecasting and profit management
• Analytical skills and the ability to use data to build customer strategies and business recommendations

What we offer

• Hybrid working, up to 2 days a week from home
• Wellbeing days and a reward and recognition program
• Paid parental leave (12 weeks for primary caregivers, 3 weeks for secondary)
• Telus Health EAP with 24/7 confidential counselling
• Complimentary annual flu shots and skin checks