IT Support Services Coordinator (Part‑time, Hybrid)

About the role

The IT Support Services Coordinator will oversee the delivery of IT support and ensure seamless operations for end‑users. This part‑time hybrid position is based in Brisbane, QLD, with flexibility for remote work.

Key responsibilities

• Provide technical support and troubleshoot hardware and software issues for end‑users.
• Manage desktop computers, including setup, maintenance, and upgrades.
• Handle help‑desk inquiries, log tickets, and ensure timely resolution.
• Coordinate with diverse teams to maintain smooth IT operations.

Required profile

• Experience in technical support and troubleshooting.
• Strong knowledge of operating and maintaining desktop computers.
• Proficiency in general IT principles and practices.
• Demonstrated ability in help‑desk support.
• Effective communication and collaborative skills.
• Previous IT support experience preferred.
• Relevant IT certifications or qualifications are an advantage.

Required skills

• Technical support
• Troubleshooting
• Help‑desk support

What we offer

• Part‑time hybrid work arrangement.
• Opportunity to work with a dynamic IT team.
• Professional development and potential certification support.