Infrastructure SME – Windows & Linux (Ballarat)

About the role

Accenture is establishing a new technology and operations centre in Ballarat and is seeking experienced infrastructure professionals to act as Subject Matter Experts. The role will focus on designing, building, and sustaining Standard Operating Environment (SOE) images for Windows, RHEL and OEL platforms, supporting both private and public sector clients.

Key responsibilities

• Collaborate with cross‑functional teams to capture SOE requirements and develop high‑level designs for server builds, patching, and major version upgrades.
• Create and test Windows, RHEL and OEL images, then transition them to the Business‑As‑Usual operations team.
• Lead a team of Infrastructure Analysts and Coordinators, ensuring smooth operations, timely issue resolution and acting as the technical escalation point for complex incidents.
• Provide strategic input to improve infrastructure support processes and manage change implementation.

Required profile

• Australian citizenship with an active or obtainable security clearance.
• Willingness to work on‑call and shift patterns to deliver continuous managed‑services support.
• Strong technical expertise in cloud infrastructure (AWS, Azure, VMware) and ITIL best practices.

Required skills

• Windows Server administration
• RHEL and OEL administration
• VMware virtualization
• Scripting and automation (e.g., PowerShell, Bash)
• SOE development and sustainment
• Cloud platforms: AWS, Azure