Information Quality Officer

About the role

The Police Information Centre is seeking a detail‑oriented Information Quality Officer to ensure the accuracy, compliance and timely release of information to internal and external stakeholders. You will play a pivotal role in analysing data quality, providing feedback, and supporting continuous improvement of information management processes.

Key responsibilities

• Analyse and assess the quality of information released to clients, ensuring adherence to legislation, policies and procedures.
• Provide constructive feedback and coaching to teams responsible for information provision.
• Prepare correspondence, respond to client enquiries and offer expert advice on information quality matters.
• Represent the unit as a subject‑matter expert and maintain strong relationships with clients and stakeholders.
• Identify training needs and deliver targeted training sessions to improve individual and team performance.
• Contribute to the development and implementation of new processes and procedures that enhance client services.

Required profile

• Strong analytical mindset with a focus on data quality and compliance.
• Excellent written and verbal communication skills.
• Ability to work collaboratively with diverse teams and external partners.
• Commitment to maintaining confidentiality and handling sensitive material.

Required skills

What we offer

• Opportunity to work within a critical public safety environment.
• Professional development and training opportunities.
• Supportive team culture focused on high‑quality information management.