IAM Engineer - CIAM

About the role

TAL, a life insurer protecting Australians for over 150 years, is looking for an IAM Engineer focused on Customer Identity and Access Management (CIAM). The role designs, develops, automates and supports customer identity services built on Okta, applying SecDevOps practices such as coding, automation, CI/CD and infrastructure as code. It works closely with the IAM Engineering Lead to identify control gaps and drive continuous improvement.

Key responsibilities

• Build and support CIAM services: design, configure and support customer registration, authentication, account recovery and identity lifecycle journeys on Okta.
• Develop and maintain secure application, API and partner integrations using authentication, authorisation, federation and Zero Trust principles.
• Build automation, CI/CD pipelines and infrastructure as code (e.g. Terraform) to improve efficiency, consistency and reliability.
• Assess and improve customer identity controls to protect customer information, reduce fraud and account takeover risk, and address control deficiencies and audit findings.
• Diagnose complex technical issues, enhance Okta security capabilities and work with Security, Risk, Digital and Technology teams to improve the security, reliability and customer experience of CIAM services.

Required profile

• 3+ years' experience in Identity and Access Management, CIAM or Cyber Security engineering, ideally in a customer-focused environment.
• Hands-on experience with Okta or an equivalent CIAM platform, including authentication, customer identity lifecycle management and modern identity security.
• Strong knowledge of identity and authentication standards such as OAuth 2.0, OpenID Connect, SAML, MFA and Zero Trust.
• Experience with SecDevOps practices, including CI/CD pipelines, infrastructure as code, Git-based version control and automated testing.

Required skills

• Coding and automation in Python, JavaScript/TypeScript or Java, building APIs, integrations and identity automation.
• Okta or equivalent CIAM platform.
• Terraform and CI/CD pipelines.

What we offer

• Flexible and blended ways of working.
• Learning, leadership development, LinkedIn Learning and global career opportunities through the Daiichi Life Group.
• Life, income protection and total and permanent disability insurance funded by TAL, plus employee insurance discounts.
• Wellbeing support including an Employee Assistance Program, annual flu vaccinations and health initiatives.
• Paid parental leave, wellbeing leave, community leave and purchased leave options.
• TAL Rewards Plus with discounts at hundreds of retailers and services.