HR Business Partner - Workplace Relations

About the role

Swissport, a global leader in aviation ground handling, cargo handling and passenger services, is looking for an experienced HR Business Partner in Brisbane. The role gives specialist advice and support on employee relations, workplace relations and industrial relations, working closely with operational leaders to manage workplace issues, ensure compliance with employment legislation and industrial instruments, and support fair and consistent people management.

Key responsibilities

• Manage employee relations and workplace relations matters across the business
• Advise managers on performance management, misconduct, disciplinary matters, grievances, complaints and employment obligations
• Conduct and support workplace investigations, including evidence gathering, interviews and recommendations
• Prepare employment documents such as allegation letters, show cause letters, warnings, outcome letters and termination correspondence
• Support the management of Fair Work Commission applications, industrial disputes and union engagement
• Deliver training and coaching to leaders on workplace relations and people management
• Maintain accurate records, identify workplace relations risks and monitor legislative changes
• Build working relationships with operational leaders, HR, Safety and other stakeholders, and escalate complex matters where appropriate

Required profile

• Demonstrated HR experience and experience managing employee relations matters
• Sound knowledge of the Fair Work Act, National Employment Standards, modern awards and enterprise agreements
• Experience advising operational leaders in a practical, commercially focused way
• Desirable: experience in a unionised workplace, exposure to Fair Work Commission proceedings or industrial disputes, and experience in aviation, transport, logistics, manufacturing or another operational environment
• Desirable: tertiary qualification in HR, industrial relations, employment law, business or a related discipline

Required skills

• Strong written communication, including drafting employment correspondence and investigation documentation
• Ability to manage multiple matters at once with attention to detail and sound judgement
• Strong interpersonal skills, ability to influence and coach, and discretion with confidential matters

Only Australian or New Zealand permanent residents, or those with the right to work in Australia or New Zealand, may apply.