Hotel General Manager - Kalgoorlie

About the role

A regional hotel in Kalgoorlie-Boulder, Western Australia, is looking for a confident, commercially astute General Manager to oversee an established hospitality operation with accommodation, bar and restaurant facilities. The role works closely with the owners, with direct access to them and the autonomy to run the operation. It suits an experienced operator who enjoys being close to the action, developing people and taking responsibility for the business's success.

Key responsibilities

• Oversee all hotel operations, including accommodation, restaurant, bar and guest services.
• Provide leadership across departments and build a motivated, accountable team.
• Manage recruitment, staff development, performance, rostering and workforce planning.
• Own budgets, financial reporting, wage costs and overall profitability.
• Grow revenue, improve systems and streamline processes.
• Monitor guest feedback and keep service standards and presentation high.
• Manage administration, payroll, accounts receivable and operational reporting.
• Ensure licensing, food safety, WHS and regulatory requirements are met.
• Maintain good relationships with suppliers, guests, employees and ownership.

Required profile

• Proven hospitality leadership with experience in a multi-department hotel, ideally across accommodation and food and beverage.
• Previous General Manager, Hotel Manager or senior operational management experience.
• Strong financial management skills, including budgeting, labour cost control and reporting.
• Ability to mentor and develop teams, and to make sound decisions under pressure.
• WA liquor licensing, food safety and WHS knowledge, and a WA Approved Manager card and RSA (current or obtainable).
• Australian citizenship or permanent residency; open to sponsorship transfer.

Required skills

• Familiarity with hotel management systems such as RMS or similar.
• Understanding of accounts receivable and general financial administration.
• Excellent communication, organisation and problem-solving skills.

What we offer

• Salary of $115,000 to $130,000 plus superannuation, depending on experience.
• Accommodation provided.
• Established business with strong accommodation and food and beverage operations, in a regional setting.
• Opportunity to influence performance and implement your own ideas.