Guest Relations Receptionist – Melbourne

About the role

Join CBRE’s high‑performing Guest Relations team within the Global Workplace Solutions division. This fixed‑term, four‑day‑a‑week position supports a prestigious corporate account in Melbourne, delivering a professional front‑of‑house experience for clients and visitors.

Key responsibilities

• Manage the reception desk and ensure the presentation of client‑facing areas meets professional standards.
• Oversee meeting‑room suites, including booking, set‑up, audio‑visual and catering coordination.
• Build strong relationships with internal teams and external stakeholders, responding to client needs and resolving concerns promptly.
• Welcome and escort visitors, announce arrivals, and provide a high‑quality guest experience.
• Assist with event planning, vendor coordination and on‑site supervision of client functions.
• Support daily operational coverage, project reporting and compliance with WHS policies.

Required profile

• Excellent organisational and time‑management abilities with high attention to detail.
• Strong verbal and written communication skills and a professional customer‑service approach.
• Ability to prioritise, delegate and manage multiple tasks in a fast‑paced environment.
• Problem‑solving mindset with a focus on delivering service excellence.

Required skills

• Proficiency with the Meeting Room Booking System (MRBS).

What we offer

• Fixed‑term contract (4 days per week, Monday‑Thursday).
• Opportunity to work with a leading global real‑estate services firm.
• Professional development within CBRE’s Global Workplace Solutions division.