General Manager, APAC

About the role

FareHarbor is seeking a commercially strong, strategic, and effective regional leader to serve as General Manager for the APAC region. This senior role will oversee the commercial organization across Sales, Account Management, and Client Onboarding, representing roughly 70 full‑time employees.

Key responsibilities

• Lead the APAC Commercial Organization, ensuring clear priorities, accountability, and execution across Sales, Account Management and Onboarding.
• Own regional revenue and growth performance, including total revenue, new business, retention, expansion, NRR and upsell targets.
• Set and execute the regional commercial strategy across markets, segments and client types, using data to identify risks and opportunities.
• Partner with global and regional leaders in Product, Support, Operations, Finance, People, Marketing and Sales Operations to solve business challenges and improve execution.
• Build a strong regional leadership team and culture while maintaining alignment with FareHarbor’s global strategy and standards.

Required profile

• Significant senior commercial leadership experience in SaaS, technology or other high‑growth environments.
• Proven track record leading a commercial organization across multiple functions such as Sales, Account Management and Customer Success.
• Demonstrated ability to own or materially influence regional revenue performance, including sales growth, retention and expansion.
• Experience managing sizeable regional teams across multiple markets and leading other leaders.
• Master’s degree or equivalent experience.

Required skills

• Strong SaaS experience, preferably in SMB or mid‑market environments.
• Sales leadership, including pipeline management, forecasting and productivity improvement.
• Analytical judgment and data‑driven decision making.
• Cross‑functional leadership and communication skills.

What we offer

• Global leave benefit and 22 weeks paid parental leave.
• 2 weeks paid grandparent leave, extended care and bereavement leave.
• Life insurance policy.
• Fast‑paced, high‑energy work environment with 25 days of annual leave.
• Work‑from‑home assistance and educational opportunities.