Gaming Attendant – Casual

About the role

Pegasus Leisure Group, the hospitality arm of the Melbourne Racing Club, is hiring a Gaming Attendant for its Golden Fleece Hotel in Melton on a casual basis. The role helps create a welcoming, safe and enjoyable gaming environment while delivering excellent service and keeping presentation, compliance and responsible gaming standards. Availability for graveyard shifts (late night and weekends) is required.

Key responsibilities

• Deliver friendly, professional customer service and create a welcoming, safe gaming environment
• Handle cash and operate tills accurately and efficiently
• Support venue promotions and loyalty program enquiries
• Respond to customer concerns professionally and escalate where required
• Maintain the cleanliness, presentation and ambience of the gaming room
• Support responsible gambling practices and provide information when asked

Required profile

• Responsible Service of Alcohol (RSA) certification
• Responsible Service of Gambling (RSG) certificates
• Current gaming licence
• Do Food Safely certification, or willingness to obtain it
• Previous gaming or hospitality experience is highly regarded

What we offer

• Competitive hourly rates
• Flexible shifts, including nights, weekends and public holidays
• On-the-job training and a supportive team environment
• Free onsite parking