Front Office Team Lead - Global Law Firm

About the role

A leading global law firm is looking for an experienced Reception/Front of House Team Lead for its Melbourne CBD office. This is a hands-on role reporting to the Operations Manager, combining front-of-house service with team leadership so that every client and guest receives a polished, professional welcome.

Key responsibilities

• Lead and support a small reception team
• Manage the front desk day to day, meeting and greeting clients and visitors
• Coordinate meeting room bookings and ensure rooms are set up and ready
• Organise catering for meetings and events with the in-house catering team
• Oversee secretary rostering and act as a key point of contact for the team
• Work with events, client services and facilities teams to deliver a seamless client experience

Required profile

• Experience as a corporate receptionist or in a front of house role within professional services; legal experience is not essential
• Some team lead or supervisory exposure
• Catering coordination or hospitality experience is highly regarded
• Exceptional presentation and communication skills
• Proactive, team-first attitude and strong organisational skills

What we offer

• Salary up to $115k plus superannuation, depending on experience
• Full-time, on-site role in a modern CBD office
• The chance to lead a team within a prestigious global firm
• A collaborative working environment