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Front Office All Rounder – Full Time

Mövenpick Hotels & Resorts · Hobart

🇬🇧 English

Job description

About the role

The Front Office All Rounder works across all areas of the front desk, ensuring guests enjoy a seamless arrival and departure experience. You will handle check‑in, check‑out, valet parking, luggage assistance and respond to guest requests while creating memorable moments.

Key responsibilities

  • Provide efficient, friendly, and professional service to all guests.
  • Log and follow up on guest requests to ensure timely fulfillment.
  • Assist guests with local attractions, directions, and luggage handling.
  • Cover valet parking duties as required.

Required profile

  • Energetic, team‑focused attitude with a can‑do mindset.
  • Enthusiasm for connecting with guests and hearing their stories.
  • Excellent communication skills, both written and verbal.
  • High level of computer literacy and strong attention to detail.
  • Availability to work a 24/7 roster including evenings, mornings and weekends.
  • Full Tasmanian Manual Driver’s Licence.

Required skills

  • Computer literacy (general office software).

What we offer

  • ALL Heartist Membership with worldwide accommodation and F&B discounts.
  • Family & Friends discounts on accommodation, services and events.
  • Accor Live Limitless loyalty program for earning status and reward points.
  • Access to a modern training platform with free industry‑focused courses.
  • Recognition of service anniversaries and Accor tenure milestones.

Questions fréquentes

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Published 2 weeks ago

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Mövenpick Hotels & Resorts

Hobart