Freelance Luxury Brand Evaluator (Brisbane)

About the role

Join CXG, a global leader in Customer Experience, as a Freelance Luxury Brand Evaluator in Brisbane. You will assess real customer journeys for premium and luxury brands, providing structured feedback through a digital platform. This flexible, project‑based role is ideal for students, early‑career professionals, or anyone seeking occasional freelance work.

Key responsibilities

• Select assignments based on your availability and location.
• Visit assigned locations and evaluate the full customer experience, both physical and digital.
• Observe key details such as service quality, environment, and customer interactions.
• Submit clear, structured, and objective feedback via short online questionnaires.

Required profile

• Valid driving licence.
• Strong attention to detail and observational skills.
• Ability to provide objective and structured feedback.
• Reliability and punctuality in completing assignments and reports.
• Comfortable interacting in a retail environment.

What we offer

• Freelance, project‑based collaboration with a flexible schedule.
• Paid assignments (details provided per project).
• Opportunity to work with leading luxury brands.
• Access to a global community of evaluators.