Field Team Leader – Retail & Sales

About the role

In partnership with Nespresso, we are seeking a natural leader with a passion for retail and sales to join our team on a full‑time basis. Working Thursday to Monday, you will develop account coordination skills during the week and lead a high‑performing Brand Ambassador team on weekends.

Key responsibilities

• Support day‑to‑day client operations and program delivery.
• Lead, coach and motivate a team of Brand Ambassadors to achieve strong sales results.
• Maintain strong relationships with internal teams and clients.
• Conduct store visits, monitor execution standards and ensure a positive customer experience.
• Assist with rostering, onboarding and team communication.
• Drive team performance against KPIs and program expectations.

Required profile

• Experience in retail, field marketing or FMCG (highly regarded).
• A natural leader who enjoys coaching and supporting others.
• Highly organised with the ability to manage competing priorities.
• Strong attention to detail and analytical capability.
• Available Thursday–Monday (weekends essential).

Required skills

• Intermediate Microsoft Office skills, with Excel and PowerPoint preferred.

What we offer

• An attractive salary package.
• Hybrid working (office + field).
• Hands‑on leadership experience with a premium global brand.
• Supportive, high‑performing team environment with clear development pathways.
• Stunning waterfront office space with free onsite barista, complimentary breakfast, daily snacks and end‑of‑trip facilities.