Field Installation Technician

About the role

Powerfleet, a global AIoT and SaaS mobile asset management company, is hiring a Field Installation Technician. The role delivers high-quality installations, upgrades and onsite technical support for IVMS, fatigue monitoring, Vision AI, AD+ and in-warehouse systems, playing a key part in both individual installations and large-scale deployment projects. The technician reports to the Field Service Team Lead and manages assigned installations, supports complex deployments, performs onsite quality checks and upholds health, safety and installation standards.

Key responsibilities

• Install vehicle and equipment systems (IVMS, fatigue monitoring, Vision AI, AD+, in-warehouse systems) according to procedures and quality standards.
• Execute wiring, mounting, calibration and system configuration, with pre- and post-install testing.
• Support onsite coordination for large or complex deployments and oversee strategic installations, including quality checks of service partner technicians' work.
• Troubleshoot installation issues independently and escalate complex ones; maintain installation documentation (photos, notes, configuration details).
• Follow health and safety policies, complete risk assessments and method statements, and report hazards, incidents or near misses.

Required profile

• Demonstrated experience installing technical systems in vehicle, telematics, electronics or similar field environments.
• Minimum 2 years of field-based installation or technical experience.
• Automotive experience is essential (mechanic, auto electrician or similar), with hands-on vehicle work.
• Valid driver's licence and ability to travel to customer sites; working rights in Australia are mandatory.
• Experience with large-scale, multi-vehicle or multi-site deployments is preferred.

Required skills

• Comfortable working with vehicle systems: wiring, dashboard removal, splicing and vehicle interiors.
• Ability to follow detailed technical documentation accurately and troubleshoot wiring and system issues.
• Problem-solving, clear communication and customer-facing skills onsite.
• Full product training is provided.