Family Dispute Resolution Practitioner (FDRP)

About the role

Relationships Australia Queensland is seeking a Family Dispute Resolution Practitioner (FDRP) for its Ipswich team, working full-time. The practitioner delivers inclusive dispute resolution services to families across Queensland who are separating, have separated or are divorced, helping them develop and implement child-focused parenting and/or property agreements. The role focuses on guiding families to prioritise the best interests of children and young people.

Key responsibilities

• Conduct client intake, risk assessments and needs evaluations to inform mediation suitability, in line with the Family Law Act 1975 and other legislation.
• Deliver Family Dispute Resolution services using a facilitative model, drawing on separation issues, theoretical frameworks and culturally appropriate practices.
• Use face-to-face, telephone, online, shuttle, legally assisted and child-inclusive delivery modes, providing case management support.
• Engage in community outreach and education, building networks with support services and running group information sessions.
• Maintain strict confidentiality and follow duty of care obligations, especially in cases involving domestic violence or child safety.
• Keep up with professional development, supervision and FDR accreditation standards, and maintain accurate documentation and files.

Required profile

• Undergraduate qualification in Social or Behavioural Sciences and/or Law, with FDRP accreditation (or ability to obtain it).
• Proven experience in risk assessment, family dispute resolution and mediation using a facilitative FDR framework.
• Strong theoretical knowledge of family dispute resolution, mediation models and Family Law legislation.
• Demonstrated ability to work with diverse clients and engage in community activities.
• Excellent interpersonal, communication and organisational skills.

Required skills

• Proficiency in computer applications, including client information systems and Microsoft Office suite.

What we offer

• Salary starting from $91,000 plus superannuation, negotiable depending on qualifications and experience.
• Flexible, supportive culture; salary packaging of up to $15,900 per year.
• Three extra paid leave days over Christmas and annual leave loading.
• Up to 2 weeks of paid study leave each year and paid parental leave.
• Medical insurance discounts and free access to an Employee Assistance Program.

To apply, send a resume and a brief cover letter by 15 November 2026.