Experienced Patrol Guard - Ballarat

About the role

Sectrol is looking for multi-skilled, experienced patrol guards to support its growing business in Ballarat. The role involves attending alarms, completing mobile patrols and letting people in and out according to customer instructions, across a range of premises such as commercial and manufacturing sites, social services, retail, education and health. Applicants should have strong verbal and written communication skills and customer service experience.

Key responsibilities

• Attend alarms, complete mobile patrols and handle let-ins and let-outs as instructed by customers.
• Provide concierge-quality service to customers.
• Record and communicate patrol status and alarms accurately.
• Support the monitoring centre by answering calls, responding to issues and updating customer data.
• Complete all required processes and reporting.

Required profile

• Current Victorian Private Security License and Victorian Driver's License.
• At least two years' previous experience as a patrol or static guard.
• Australian citizenship, permanent residency or an appropriate visa with free working rights in Victoria.
• Recognition of qualifications in computer science or proven experience with computer systems and/or call centres strengthens the application.
• Men, women and non-binary individuals; flexible work hours available.

To apply, candidates upload their resume and a covering letter through the form on the listing page.