Experienced Office Manager

About the role

We are seeking an Experienced Office Manager to become the operational hub of our Business Support function within a respected architectural practice. Working closely with the Practice Manager and Leadership Team, you will shape structures, improve systems, and support our people to deliver high‑quality work.

Key responsibilities

• Coordinate day‑to‑day office operations and studio workflows.
• Improve business systems, administrative processes, and documentation.
• Manage financial administration including invoicing, reconciliations and budgeting.
• Support HR functions such as recruitment, onboarding, training and performance management.
• Provide marketing administration assistance and drive continuous business improvement.
• Maintain exceptional stakeholder service and foster a positive workplace culture.

Required profile

• Minimum 10 years managing a fast‑paced office, preferably in professional services or a creative industry.
• Proven track record of enhancing business systems and processes.
• Strong financial administration experience, including invoicing, reconciliations and budgeting.
• Excellent customer service, stakeholder management and communication skills.
• Hands‑on experience supporting HR activities.
• Ability to juggle competing priorities with meticulous attention to detail.
• Positive, solutions‑focused attitude and a genuine desire to support others.

Required skills

• Microsoft 365 (Outlook, Teams, SharePoint, Excel)
• Canva
• Adobe InDesign
• MYOB
• Smartsheet or similar workflow/project‑management software

What we offer

• Opportunity to make a lasting impact on a growing architectural practice.
• Supportive leadership team that values initiative and organisational expertise.
• Collaborative environment where ideas directly influence future operations.