Executive Assistant to CTO (Technology)

About the role

AFCA is seeking an Executive Assistant to support its Chief Technology Officer. This newly created position goes beyond traditional admin duties, acting as a trusted adviser and operational hub for the CTO, leadership team, and technology function.

Key responsibilities

• Manage the CTO’s calendar, scheduling meetings, town halls, and leadership forums for maximum impact.
• Coordinate and organise leadership rhythms, including 1:1s, team updates, and business briefings.
• Prepare presentations, reports, briefing materials, and executive communications.
• Facilitate end‑to‑end meeting logistics: agendas, action tracking, follow‑up.
• Identify and implement process improvements using Microsoft 365, Jira and Confluence.
• Serve as primary point of contact for internal and external stakeholders.
• Support recruitment, onboarding and off‑boarding activities within the technology function.
• Handle travel arrangements, expense processing, purchase orders and budget administration.
• Drive engagement initiatives, team events and recognition activities.

Required profile

• Proven experience supporting senior executives, preferably in technology, digital, data or transformation environments.
• Strong stakeholder management and relationship‑building skills across all organisational levels.
• Excellent judgement, proactive problem‑solving and ability to anticipate challenges.
• Collaborative mindset with a partnership approach to supporting leaders.

Required skills

• Advanced Microsoft 365 proficiency.
• Experience using Jira for task and project tracking.
• Experience using Confluence for documentation and collaboration.

What we offer

• Flexible work options and thoughtful benefits.
• A diverse, inclusive culture that values every voice.
• Opportunities to deepen expertise in a not‑for‑profit financial ombudsman.