Executive Assistant (Hybrid, Sydney)

About the role

The Executive Assistant will join the Office of the Executive Director within Service NSW’s Customer Care and Business Bureau division. Working in a hybrid model from Sydney, you will provide high‑level administrative support to the Executive Director and other senior directors, helping the team deliver customer‑centric services across New South Wales.

Key responsibilities

• Manage diaries, schedule appointments, arrange travel and process correspondence for senior executives.
• Prepare, draft and review documents, agendas and meeting minutes, ensuring timely distribution of action items.
• Maintain accurate records and filing systems, and support the implementation of administrative procedures.
• Coordinate internal and external meetings, including logistics and follow‑up communications.
• Monitor and evaluate administrative practices to improve efficiency and quality of outcomes.

Required profile

• Proven ability to solve problems quickly and efficiently.
• Excellent coordination, communication and time‑management skills.
• Self‑motivated “go‑getter” who thrives in supporting senior executives.
• Strong relationship‑building skills across teams and divisions.

Required skills

• Advanced proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Comfort with adopting new collaboration technologies and digital tools.

What we offer

• Temporary full‑time contract (up to 12 months) with a salary range of $105,986 – $124,957 per year plus superannuation.
• Hybrid work arrangement – at least two days per week in the Sydney office.
• Opportunity to work within a government agency focused on delivering essential services during crises and everyday interactions.