Duty Manager – Front Office (Part‑Time)
AccorHotel · Sydney
Job description
About the role
The Novotel Sydney City Centre is seeking a part‑time Duty Manager to lead the Front Office team and ensure smooth hotel operations in the absence of senior managers.
Key responsibilities
- Assist and oversee day‑to‑day Front Office operations, including check‑in and check‑out processes.
- Supervise and motivate team members, maintaining high levels of customer service.
- Handle guest complaints, resolve issues and coordinate emergency situations.
- Act as the point of contact when the Director of Operations or Front Office Manager is unavailable.
Required profile
- Relevant experience in the hotel industry, preferably in a supervisory role.
- Ability to work a rotating roster covering mornings, evenings and overnight shifts.
- Valid Responsible Service of Alcohol, CPR and First Aid certificates.
Required skills
- Strong working knowledge of Opera/Opera Cloud.
- Proficiency with Microsoft Outlook and Microsoft Office.
What we offer
- Opportunity to work and learn within Accor’s global hospitality network.
- Mentoring from experienced Accor professionals.
- Inclusive and diverse workplace culture.
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Published 20 hours ago
Expires 1 month from now
9 views · 0 interested
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AccorHotel
Sydney