Duty Manager 14/7 Roster

About the role

Civeo is looking for an experienced hospitality professional focused on safety, customer service and village operations to join its remote village team on a 14 days on, 7 days off roster. The role covers accommodation standards, policy compliance, inspections and welfare checks, incident response, and support for the Food & Beverage, Administration and Village Management teams.

Key responsibilities

• Monitor village facilities and ensure compliance with accommodation and behavioural policies
• Conduct village inspections, welfare checks and security-related duties
• Respond to incidents, disturbances and emergency situations
• Support administration, stocktakes, audits and operational activities across departments
• Promote a positive safety culture and comply with health, safety, quality and environmental standards
• Deliver exceptional customer service to guests, clients and stakeholders

Required profile

• Previous experience as a Duty Manager or in a similar hospitality, accommodation or service-based role
• Strong customer service and conflict resolution skills
• Current First Aid and CPR certificate
• Certificate II in Security preferred
• RSA (RMLV highly regarded)
• Current C-Class driver's licence

Required skills

• Strong administration skills
• Microsoft Office