Digital & E‑commerce Manager

About the role

Beerenberg is seeking a Digital & E‑commerce Manager to lead the transformation of its online store, drive ecommerce growth and deliver exceptional customer experiences across the direct‑to‑consumer channel.

Key responsibilities

• Lead the design, development and launch of a new online store and customer experience platform, coordinating consultants, developers, agencies and internal teams.
• Own the ecommerce roadmap, identify enhancement opportunities, implement new functionality and keep digital platforms aligned with customer expectations.
• Analyse performance metrics, customer behaviour and online trends to uncover growth opportunities.
• Drive online sales, customer retention and loyalty initiatives through data‑led decision making.
• Manage third‑party logistics partners to ensure accurate and timely order fulfilment.
• Maintain agency relationships, ensuring partners are aligned, accountable and focused on business outcomes.

Required profile

• Proven ecommerce operator with a track record of growing online sales and improving customer experiences.
• Strong project management experience leading complex initiatives with multiple stakeholders.
• Commercially minded and data‑driven, able to translate insights into actionable strategies.
• Comfortable working in a fast‑moving growth environment and leading transformation.

Required skills

• Shopify platform expertise.
• Digital marketing knowledge including acquisition, lifecycle and retention strategies.
• Data analysis and reporting capabilities.
• Experience managing agency and third‑party logistics relationships.